Privacy Policy

Last updated April 2, 2025 – This is the Privacy Policy for AudienceMavens (“us,” “we,” or “our”), which operates the https://audiencemavens.com website (the “Service”). This page informs you of our policies regarding collecting, using, and disclosing personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to this policy’s collection and use of information.

Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service, accessible from https://audencemavens.com/terms.

Information Collection and Use

We collect different types of information for various purposes to provide and improve our Service.

Privacy Policy Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, City, State, Province, ZIP/Postal code
Cookies and Usage Data

We may use your data to contact you through newsletters, marketing or promotional materials, and other information that may interest you. You may opt out of receiving any or all of these communications from us by following the unsubscribe link or instructions in any email we send or by contacting us.

Usage Data

We may also collect information about how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking Cookies Data

We use cookies or similar tracking technologies to track the activity of our Service.

Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. Tracking technologies include beacons, tags, and scripts to collect and track information.

Use of Data

AudienceMavens uses the collected data for different purposes:

To provide and maintain our Service
To notify you about changes to our Service
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To provide you with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

If you are from the European Economic Area (EEA), AudienceMaven’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

AudienceMavens may process your Personal Data because:

We need to perform a contract with you
You have permitted us to do so
The processing is in our legitimate interests; your rights do not override it.
For payment processing purposes
To comply with the law

Retention of Data

AudienceMavens will retain your data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

AudienceMavens will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when it is used to strengthen the security or improve the functionality of our Service or when we are legally obligated to keep it for more extended periods.

Transfer Of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

If you are located outside the United States and choose to provide us with information, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy, followed by submitting such information, represents your agreement to that transfer.

AudienceMavens will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will occur to an organization or a country unless adequate controls exist, including the security of your data and other personal information.

Disclosure Of Data

Disclosure for Law Enforcement

Under certain circumstances, AudienceMavens may be required to disclose your Data if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Legal Requirements

AudienceMavens may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of AudienceMavens
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security Of Data

We value your data’s security, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

“Do Not Track” Signals

We support the ‘Do Not Track’ (DNT) browser setting to enhance your privacy and give you greater control over how your personal information is collected and used online. When you enable the DNT feature in your browser, our website recognizes this preference and refrains from tracking your browsing activity. This means we do not collect or use data from your visits to create a profile or deliver targeted advertisements. Our commitment to supporting DNT underscores our dedication to respecting your privacy and ensuring a safe and transparent online experience.

If you are a European Economic Area (EEA) resident, you have certain data protection rights. AudienceMavens aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

Please contact us if you wish to be informed about what Personal Data we hold about you and if you want it removed from our systems.

In certain circumstances, you have the following data protection rights:

The right to have the information we have on you updated or deleted. Please get in touch with us so we can assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent when AudienceMavens relies on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please get in touch with your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”) and perform service-related services.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party payment processing services (e.g., payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Stripe — https://stripe.com/privacy
PayPal — https://www.paypal.com/us/legalhub/privacy-full

Links To Other Sites

Our Service may contain links to other sites that we do not operate. You will be directed to that third party’s site if you click on a third-party link. We strongly advise you to review every site’s privacy policy.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and know that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.